Website Privacy Policy

Broox appreciates the interest you have shown in its products and services by visiting the website www.tow-er.com ("Website"). This Website Privacy Policy outlines the guidelines we have established with respect to the information you provide to Tower PR through your use of this Website. In accessing this Website you agree to be bound by this Website Privacy Policy and the terms and conditions stated within. You also agree that Broox may amende and/or revise this Website Privacy Policy at its discretion and you agree to be bound by these revisions and amendments.

If you do not agree with the terms and conditions of this Website Privacy Policy we request that you immediately cease using and accessing this website.

What information does Broox collect?

We may ask you to provide Broox or one of its partner companies (hereinafter "Tower") personal data. Personal Data is collected by Tower, from you, and may identify you as an individual. Examples of Personal Data are:

• Your name
• Your mailing address
• Your email address
• Your telephone number.

Any Personal Data which you supply to Broox you agree will be true, complete and accurate in all respects. You agree to notify Broox immediately of any changes to your Personal Data via our Website.

Non-Personal Data is also collected by Tower although it does not identify you as an individual and is "anonymised" Examples of Non-Personal Data are:

• IP-addresses
• Traffic patterns
• Address of referring websites.

For the purpose of this Privacy Policy, Personal Data and Non-Personal Data are referred to as "Data".

How is your Data collected by Tower?

Tower may collect your Data via various ways.

• Tower may request you to provide Personal Data which enables Tower to provide you with Customer Support services for Tower products and/or services. At such times we collect Personal Data we feel is relevant to the situation and may include your name, mailing address, phone number, email address, and contact preferences; information about the Tower products you own, such as the date of purchase or information related to a support or service issue.
• Tower may collect Personal Data through your usage of our services on our website www.tow-er.com, such as your community account. This data helps us to determine how best to provide useful information to customers and to understand which parts of our Website and Internet services are of most interest to our customers.
• By using a bulletin board or a forum at our Website, you should be aware that you are sharing Personal Data with other users. Your Personal Data can be used by those other users i.e. to send you unsolicited messages. Tower is not responsible for the processing of your Personal Data by any such other users.
• Tower may collect Personal Data through your usage of Tower products and services.
• Tower may collect Personal Data relating to transactions you enter into with Tower for the purchase of products and/or services (such as through our web store). We will only disclose this Personal Data to a third party for the purpose of completing your transaction. We may use this Personal Data to inform you about the products and/or services that might be of particular interest for you.
• You may also be requested to provide Personal Data about a person other than yourself (i.e. if you want to purchase some gear for someone and this Personal Data is required for the fulfilment of the delivery of your purchase.) This personal information is used only for the purpose for which it is collected. Tower shall not use the information collected to market directly to that person.
• Tower may collect Personal Data for market research purposes to gain a better understanding of our customers, to improve our products and services, and to develop new products and services.

This Website uses cookies to allow Tower to collect Data and to customise and personalise our website for its viewers. A cookie is a small text file that is placed on your hard disk by a web server and is used by our website to identify your computer whenever you visit our Website. Tower uses cookies to store your preferences and other related information. Tower does not use cookies to gather other information from your personal computer. If you do not wish to receive cookies please refer to the .Help. file of your Internet Browser for more information on how to configure this.

Website logging

When you visit our Websites we collect and store "visitor information" such as:

• The name of the domain and host from which you access the Internet
• The Internet Protocol (IP) address of the computer you are using
• The date and time you access our website,
• The Internet address of any referring website

We use this Data to measure the traffic on our website and to help us make our websites more useful. We delete this information after period of time.

How does Tower process this Data?

• Tower processes Personal Data in compliance with the current Italian data protection legislation.
• Personal Data will be collected, processed, and used by Tower for the purposes as mentioned in this Website Privacy Policy.
• Your Personal Data is used by Tower to perform its obligations resulting from the delivery of the Tower products and/or services to you, under the End-User License Agreement, Limited Warranty, if any, or any other terms that may apply. Tower uses your Personal Data to respond your questions and to fulfil your requests or to manage interactive customer programs. Tower is entitled to contract third parties for its fulfilment of its obligations hereunder, however, Tower will not provide your Data to a third party without your permission, except as necessary to process your order, fulfil your requests or manage the interactive customer programs or if compelled by applicable legislation. These third parties may help Tower to i.e. process information, fulfil customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services or to conduct customer research or satisfaction surveys. These third parties are also obligated to protect your Data in accordance with this policy. Tower is and will remain responsible for the use of Personal Data.
• Tower also uses Personal Data to contact you via mail, via e-mail or phone to inform you of our (new) products and/or services, promotions we may offer, to submit a customer survey and any other direct marketing activity. Tower is entitled to contract third parties to perform its direct marketing activities. Tower may use your Data to conduct market research, to improve our products and/or services, to provide more responsive customer service and to improve our websites.
• Tower may provide, distribute or disclose your Data to third parties where Tower is required to do so to conform to legal requirements or litigation, to protect and defend the rights or property of Broox, enforce this Privacy Policy or act to protect the interests of its users.
• Your Personal Data and Non-Personal Data are stored by Broox in a central database. This central database is shared by Broox company, who will use the Data in accordance with this Privacy Policy.
• Broox is entitled to exchange any Data between Broox's affiliates including, but not limited to, those based in countries within and outside the EU, for the purposes mentioned in this Website Privacy Policy.
• Broox is often being contacted by third parties who are interested in your Personal Data. Broox rejects these third party requests.

We recognize our responsibility to protect the Data you entrust to us. We take precautions including administrative, technical and physical measures to safeguard your Data against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, destruction and already in a separated folder as required by Italian law to all companies within December 2006. However Broox can not be held liable for any unauthorised access or use of the data you have supplied to Broox.

You can also taking precautions to protect your Personal Data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Privacy questions & changes to your Data

Broox is responsible for the process of your Data provided as above.

If you think that the use of your Data is not in alignment with the purpose for which you have provided it to Broox, as described in this Website Privacy Policy, if you wish to have access to and inspect your Data we collect and use, if you wish to change or remove your Data, or if you have any questions or suggestions regarding this Privacy Policy, please refer to our website www.Broox.it/support. We will duly process your questions, requests and suggestions.

Version 1.1
November 2006